Account Representative
Account Representative
$46k-$49k per year (salary+ bonus)
Resolve delinquency through negotiation and problem-solving, while adhering to company, state and federal guidelines. Success in this position is achieved by strategically educating customers on the importance of paying in a timely manner.
We’re actively recruiting individuals who are passionate, positive, and eager to learn. We know it takes a team to provide world-class customer experience. As a member of our team, we equip you for success. You’ll enjoy excellent benefits, opportunities for growth and an encouraging culture that supports work/life balance
Benefits we offer:
401(k): We provide a 4% company match on your 401(k) after 1 year and investment options.
PTO: We offer all of our team members paid time off based on tenure that starts after your first 90 days. PTO is a combination of sick and personal days.
Paid Parental Leave: For team members enrolled in a medical plan, we offer 10 weeks of paid maternity leave following delivery, with 100% pay based on salary or hourly rate as of delivery date.
Wellness Program
At Vanderbilt Mortgage, we define wellness as “enjoying life.” To get the most out of life, we encourage and offer programming around physical, nutritional, social, financial, spiritual and occupational aspects of life. Take advantage of yoga or meditation classes, our seasonal on-site farmer's market or our staffed workout facility.
Employee Connect
Life can be stressful, juggling work, life, kids, health issues, finances and much more! Employee Connect is available and ready to assist team members and their families with various life assistance 24 hours a day, 7 days a week.
Insurance
Health, Dental and Vision Coverage: Our team members can choose the plans that are best suited to meet their needs and those of their families.
Short- and Long-Term Disability Coverage: We offer benefits that protect your income if you are unable to work due to personal illness or injury.
Life Insurance: Basic, additional, spouse and child life insurance options available to team members.