Teller/Customer Service AssociateLocal Community Bank
Teller/Customer Service Associate (Full time)
Bluffton, Hilton Head, SC Local Community Bank position available for a full time teller/customer service associate. Small but rapidly growing institution seeking an individual with multi-tasking & problem solving skills.Applicant must be willing to work in Bluffton or Hilton Head offices. We offer a collaborative environment with advancement opportunities for driven individuals with a team attitude. Outside sales, networking and community event participation expected. Previous bank, deposit operations or cash handling experience required.
Teller/Customer Service Responsibilities:
- Process all transactions for customers,in person or via telephone in a prompt, efficient and accurate manner.
- Examine checks deposited and determine proper funds availability based on regulation requirements: process holds when applicable.
- Accept loan payments: verify payment amount, issue receipts and consult with loan department regarding past due loan or loan requests.
- Balance drawer daily, including periodic batching of cashed checks and monthly drawer audits.
- Assist with online banking requests: initial setup, reset passwords, security questions, assist customers with bill pay and bank to bank transfers.
- Perform account research and use support portal to manage cases and troubleshoot customer requests.
- Open new customer accounts and provide information to new and prospective customers by explaining and cross-selling products & services.
- Answer customer service inquiries regarding interest rates, service charges and account history while complying with disclosure requirements, regulations and consumer privacy policies.
- High School Diploma or GED
- Proficient verbal & written communication skills
- Six months to two years of similar or related experience.
- Excellent customer service skills
- Strong business development and sales skills
- Positive credit standing
- Must take and pass a teller test, background check & credit check
- Group Health Insurance
- Flexible Spending Account
- Life Insurance, 401K
- Short/Long Term Disability Insurance - Dental and Vision