Hospitality Careers
Disney's Hilton Head Island Resort will be hosting a Hiring Event on January 29th, 2020.
We will be reviewing applications for the following positions:
- Quick Service F&B /Part-Time/ $13.65
- Housekeeper/Part-Time/ $15.20
- House Attendant/ Full Time and Part Time/ $13.65
- Recreation-Lifeguard/Part-Time $14.30
- Custodial/Part-Time/ $13.65
The event will take place at:
Disney's Hilton Head Island Resort
22 Harbourside Lane
Hilton Head Island SC 2992
Interviews will take place on Wednesday, January 29, 2020 8:30 a.m.-12:00 p.m. and 3:00p.m.- 6:00 p.m.
Quick Service Food & Beverage:
Menus at the resort’s two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest’s wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney’s famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests’ questions, share information and provide the “Disney difference” that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success.
Housekeeping:
Our Housekeeping Hosts/Hostesses are thoroughly trained to use the most effective, efficient techniques and our specially selected eco-friendly cleaning supplies. Since our guests often turn to Housekeepers when they have questions, Housekeepers are also trained to interact, assist with directions and answer questions about the resort. Housekeeping team responsibilities include, but are not limited to:
- Overall cleaning of guest rooms
- Stripping and making beds, vacuuming, dusting
- Bathroom scouring/sanitation
- Replenishing items such as linens, amenities and various supplies
- Trash disposal
- Cleaning appliances and washing dishes
- Carpet inspection and spot cleaning
- You may be required to push large, heavy carts and to lift items such as mattresses and/or bedsprings weighing up to 30 pounds
- Interact with guests on a daily basis, respond in a timely, friendly manner to their requests, and assist whenever possible with directions and general resort information
Recreation:
Recreation cast members work both indoors and outdoors. Responsibilities include but are not limited to:
- Ensure the well-being and safety of our guests
- Keep pool areas clean
- Answer guest questions
- Provide information and assist in recreation equipment/towel rentals
- Host supervised children’s activities
- Read stories and provide refreshments
Custodial:
Part-time Custodial Hosts/Hostesses have the opportunity to work in a variety of locations, both indoors and outdoors, but always in the “common” areas – in other words, everywhere except the guest rooms. Along with custodial responsibilities, Custodial Hosts/Hostesses will be fully trained to answer questions about Disney’s Hilton Head Island Resort and will be expected to be the “friendly face” that makes a guest’s stay with us so memorable. It takes a special kind of person to do this well, so along with mastering custodial skills, having a friendly demeanor, a positive attitude and the sincere desire to be helpful is a key part of the job. Custodial responsibilities include:
- Clean tables, empty trashcans and sweep/mop floors
- Use chemicals, heavy lifting, prolonged standing
- Work at different heights to clean walls and windows
- Scrub floors and detail-clean bathrooms and other areas
- Clean and dust attractions and shows after closing hours
- Clean hazardous spills
- Pressure wash concrete and other surfaces
Basic Qualifications:
Here is what you will need to be successful in the job:
- You must be at least 18 years old
- This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays.
- For Housekeeping, we are seeking individuals who are available to work from 11:00 a.m. to 5:00 p.m. on Friday, Saturday and Sunday, or at least two of those days
- Previous related industry experience is helpful
- Attention to detail and follow-through to see projects to the end
- Ability to lift and carry 30-50 pounds
- Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft may be required for some roles
- Excellent customer service skills
Preferred Qualifications:
It would be great if you were also able to demonstrate:
- Strong verbal and written communications skills
- Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative
- Problem-solving skills, and the desire to continually improve
- Ability to speak a language other than English
Additional Information:
Our hourly part-time cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:
- Disney Aspire – an education program that covers 100% of tuition at network schools
- Discounted meals during work shifts
- Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe’s, and Scott’s Fish Market
- Complimentary theme park admission for full-time and part-time positions after two weeks of employment
- Discounts on merchandise at Disney’s Hilton Head Island Resort and at Walt Disney World Resort