Office Concierge - WeekendsCrescent Communities
Bluffton, SC Part time
Posted on February 15, 2018
Palmetto Bluff is seeking a part-time concierge in our real estate office. The real estate office is essentially the living room of the community - it fills with residents, Inn guests, visitors, and dogs each day. The concierge is the face of Palmetto Bluff. We are looking for someone who is open to change each day, can multi-task and enjoys people interactions. A fun environment filled with M&Ms and unlimited dog biscuits. Meet and greet all Palmetto Bluff visitors and provide the "Crescent Experience" according to procedures and requested standards. Greets potential sales customers and ensures connection with sales staff. Answer the main phone line and connect calls as needed. Maintain and manage the front desk area and be the point person for Palmetto Bluff real estate visitors. Stay abreast of Palmetto Bluff and Crescent news and be able to converse with visitors and share our story. Maintain the professional appearance of the lobby and gallery area and ensure refreshment area is stocked and ready for visitors. Assist visitors or staff as needed with conference room equipment. Use Outlook and email capabilities to schedule and coordinate meeting room spaces as needed. Schedule appointments. Set-up conference rooms as needed and ensure our readiness for the next meeting in coordination with the Broker-in-Charge and the Office Manager. Assist the sales and marketing team on special projects or assignments such as data base entries, light reporting, event support. Use office equipment: fax machine, copier, postage meter, telephones. Conduct Internet research as required. Database management of leads, property showings, and tours. Assembling and shipping information packages to prospects and guests. Open and close main real estate office ensuring readiness of the space Other duties as may be required. Hours are Saturday 9:00am - 5:00pm, Sunday 10:00am to 4:00pm. Qualifications and Requirements Minimum: High school diploma or GED; preference for Associate's level degree or higher. 3-5 minimum years office administration experience - prefer office environment similar to Crescent such as banking, financial services, law, real estate or related industry. Intermediate computer skills - Word, Outlook, Excel, Internet research, database management. A customer service orientation to work and ability to maintain a positive approach to work. Preference for someone who has worked with teams yet can take initiative with work and small projects. Ability to multi-task and set priorities without being directed. Proven ability to problem solve. Experience providing customer service and being the front desk for a large and complex office environment; high degree of diplomacy required. Professional demeanor and excellent communication skills both oral and written.