Crescent Communities

Bluffton , SC
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Office Concierge

Crescent Communities
Bluffton, SC Part time
Posted on November 15, 2017

Palmetto Bluff is seeking a part-time concierge in our real estate office. The real estate office is essentially the living room of the community - it fills with residents, Inn guests, visitors, and dogs each day. The concierge is the face of Palmetto Bluff.

We are looking for someone who:

  • Is open to change each day, can multi-task and enjoys people interactions. A fun environment filled with M&Ms and unlimited dog biscuits.
  • Meet and greet all Palmetto Bluff visitors and provide the "Crescent Experience" according to procedures and requested standards.
  • Greets potential sales customers and ensures connection with sales staff.
  • Answer the main phone line and connect calls as needed.
  • Maintain and manage the front desk area and be the point person for Palmetto Bluff real estate visitors.
  • Stay abreast of Palmetto Bluff and Crescent news and be able to converse with visitors and share our story.
  • Maintain the professional appearance of the lobby and gallery area and ensure refreshment area is stocked and ready for visitors.
  • Assist visitors or staff as needed with conference room equipment.
  • Use Outlook and email capabilities to schedule and coordinate meeting room spaces as needed.
  • Schedule appointments. Set-up conference rooms as needed and ensure our readiness for the next meeting in coordination with the Broker-in-Charge and the Office Manager.
  • Assist the sales and marketing team on special projects or assignments such as data base entries, light reporting, event support.
  • Use office equipment: fax machine, copier, postage meter, telephones.
  • Conduct Internet research as required.
  • Database management of leads, property showings, and tours.
  • Assembling and shipping information packages to prospects and guests.
  • Open and Close main real estate office ensuring readiness of the space.

Other duties as may be required. Hours are Wednesday 1:00pm - 5:00pm, Friday 1:00pm - 5:00pm, Saturday 9:00am - 5:00pm, Sunday 10:00am to 4:00pm.

Qualifications and Requirements Minimum:

  • High school diploma or GED; preference for Associate's level degree or higher.
  • 3-5 minimum years office administration experience - prefer office environment similar to Crescent such as banking, financial services, law, real estate or related industry.
  • Intermediate computer skills - Word, Outlook, Excel, Internet research, database management.
  • A customer service orientation to work and ability to maintain a positive approach to work. Preference for someone who has worked with teams yet can take initiative with work and small projects.
  • Ability to multi-task and set priorities without being directed.
  • Proven ability to problem solve.
  • Experience providing customer service and being the front desk for a large and complex office environment; high degree of diplomacy required.
  • Professional demeanor and excellent communication skills both oral and written.